Privacy Policy

Last Updated: March 29, 2026

1. Information We Collect

We collect information you provide directly to us when you:

Fill out our contact form
Communicate with us via email or phone
Use our IT support services

This may include your name, email address, phone number, company name, and details about your IT infrastructure and support needs.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our IT support services
Respond to your inquiries and support requests
Send you service-related communications
Monitor and analyze usage patterns to improve our services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your consent
To comply with legal obligations
To protect our rights and safety
With service providers who assist in our operations (e.g., email hosting, form processing)

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use Google Analytics to understand how visitors use our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@hyeland.com
Phone: +1 (213) 315-3410